Heartland Health Services is a Federally Qualified Health Center (FQHC) and a proud member of the

Illinois Primary Health Care Association (IPHCA) and the National Association of Community Health Centers (NACHC).

The National Committee for Quality Assurance (NCQA) has recognized Heartland Health Services as a Patient-Centered Medical Home (PCMH). This program recognition reflects the input of the American College of Physicians (ACP), American Academy of Family Physicians (AAFP), American Academy of Pediatrics (AAP), American Osteopathic Association (AOA), and others. The patient-centered medical home is a model of care that puts patients at the forefront of care. With this model of care, Heartland builds better relationships with our patients.
 

“Recognition shows that Heartland Health Services has the tools, systems, and resources to provide its patients with

the right care, at the right time.” - NCQA.

The Health Resources and Services Administration (HRSA) has recognized the high level of care Heartland Health Services provides for our patients by awarding us with the 2024 Health Center Quality Leader (HCQL) Silver Badge, an honor held by only the top 20% of the 1,500 FQHCs and look-alikes in the country. In addition to this badge, Heartland Health Services earned the following recognitions:

• Improving Health Care Access badge for expanding services and making it easier for more patients to have access to the care they need, including medical and behavioral health.
• Advancing Health Information Technology (HIT) badge, awarded for utilizing technology services to reach patients.
• National Quality Leader badge for meeting high national standards in areas such as behavioral health, cancer screenings, diabetes, and heart health.
• National Quality Leader - Behavioral Health badge recognizes success in meeting the nation's top standards for depression care and screening, as well as substance use treatment and referral services.

Heartland Health Services is proud to be an FTCA-deemed facility, recognized for meeting rigorous standards of quality and accountability. This designation ensures our commitment to providing exceptional, affordable care while protecting patients and supporting our dedicated healthcare team.

^{This health center receives HHS funding and has Federal Public Health Service (PHS) deemed status concerning certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals. Heartland Health Services is an FTCA-deemed facility. Heartland Health Services is a Federally Qualified Health Clinic (FQHC) providing access to high-quality, affordable, comprehensive primary health care for the community. Services are provided regardless of age, race, color, sexual orientation, national origin, disability, or ability to pay.}